Revolutionizing Supply Chain Through AI & LLM

Harnessing the Power of AI and LLM to Streamline Operations and Enhance Customer Experience at Chipotle.

Using AI and LLM in a Billion Dollar Fast food empire

At our client Chipotle, we strived to help them serve their customers with quality food and service. Behind every successful meal is an intricate supply chain network responsible for the procurement, storage, and timely delivery of every ingredient that constitutes their varied menu. Our journey to optimize this network involves the intelligent use of Artificial Intelligence (AI) and Large Language Models (LLM), including ChatGPT by OpenAI.

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Data-driven Inventory Management

We revolutionized their inventory management by building a self-serve dataset. Leveraging AI and LLM, we automated data extraction from multiple sources and eliminated error-prone, time-consuming manual tasks. Their supply chain team now enjoys quick access to consolidated and reliable inventory health data, enhancing the overall supply chain visibility.

Intelligent Insights into Menu Deactivations

Understanding the reasons behind menu deactivations is critical for maintaining optimal restaurant operations. Using advanced NLP capabilities, our AI systems can parse unstructured data, like notes or messages about deactivations, to extract meaningful insights. This allows them to effectively address issues caused by labor or ingredient shortages and equipment malfunctions.

Predictive Analytics for Proactive Measures

Through the power of AI, we were able to implement predictive analytics to forecast potential future supply chain disruptions. Factors such as historical inventory levels, shipping/logistics bottlenecks, labor shortages, and equipment malfunctions were incorporated into a model that predicts potential deactivations. This has empowered them to proactively address potential issues before they affect service.

the results speak for themselves

1

Improved Supply Chain Efficiency

Our AI and LLM driven approach has significantly improved the efficiency of Chipotle's supply chain operations. They are now able to quickly identify and resolve potential issues, reducing the instances of menu deactivations and enhancing customer satisfaction.

2

Increased Accuracy

Through automated data aggregation and cleaning, we have dramatically increased the accuracy of their reports. Chipotle's supply chain team now operates with the most reliable and current data, leading to better decision-making and operations management.

3

Proactive Management

By leveraging AI's predictive capabilities, we've transitioned from reactive to proactive management. They are now able to foresee potential disruptions and take necessary action in advance, ensuring uninterrupted service to their customers.

As we continue to innovate and enhance their operations, our commitment to our customers remains unwavering. We're excited about the strides we're making in harnessing the power of AI and LLM, and we look forward to continuously improving our services to deliver the Chipotle experience customers love and trust.

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